Leading Global Automotive Company uses Eki's mobile solution for customer service
Need : Have a 360 Deg view of the customer comments in text, images and most importantly, customer voice.
Users : 175+ dealers using the co-branded mobile customer service solution across 16 states.
ROI : Excellent quality of feedback from customers transcending the limits of text only, especially in the Indian multilingual context
India's leading Lock manufacturing company uses Eki's mobile barcode solution for an efficient supply chain
Need : To receive instant updates about secondary and tertiary sale volumes and the corresponding stock positions from remote corners on India.
Users : 500+ retailers using a extremely user friendly mobile solution to track each sale with minimal efforts.
ROI : 95%+ rate of reporting sales immediately resulting in reduced inventory and increased availability. Capture fast and slow moving trends early.
Indian Market Research leader uses Eki's Market research solution to achieve quantum reduction in providing insights to the end customer
Need : To collect, verify and analyze market research data from diverse locations across India.
Users : 200+ users using an effective mobile based solution to collect not only text but voice and image data with time and location authentication.
ROI : Immediate availability of validated data for qualitative analysis, End customer can take quick and effectiv e decisions without time lag.